Why Email Starts Fights!
March 5th, 2009
Here’s an excellent reminder to say important things in person or over the phone. This video (3 min long) tells you why.
Only 7% of what we say is conveyed through words, the rest (broken out below) is voice inflection and visual cues.
- 38% Tone
- 55% Visual
- 7% Words
March 13th, 2009 at 12:40 am
Note to self, stop using email and begin sending Polaroids of myself to people–much more effective!
March 19th, 2009 at 11:35 am
Hehe, totally!