Why Email Starts Fights!

March 5th, 2009

Here’s an excellent reminder to say important things in person or over the phone. This video (3 min long) tells you why.

Only 7% of what we say is conveyed through words, the rest (broken out below) is voice inflection and visual cues.

  • 38% Tone
  • 55% Visual
  • 7% Words

2 Responses to “Why Email Starts Fights!”

  1. Tomas Says:

    Note to self, stop using email and begin sending Polaroids of myself to people–much more effective! ;)

  2. Chris Tingom Says:

    Hehe, totally!

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