Why Email Starts Fights!

Here’s an excellent reminder to say important things in person or over the phone. This video (3 min long) tells you why.

Only 7% of what we say is conveyed through words, the rest (broken out below) is voice inflection and visual cues.

  • 38% Tone
  • 55% Visual
  • 7% Words

2 thoughts on “Why Email Starts Fights!”

Comments are closed.